6 November 1997

Sixteen bus and coach operators will graduate from a University of Queensland-organised accreditation course at a ceremony on Friday, November 7 at 6pm.

The ceremony and gathering of the University's Transport Studies Alumni will be at the Holiday Inn, corner The Esplanade and Florence Street, Cairns.

Operators have completed the Certificate of Transport Management program conducted by the University's Graduate School of Management (GSM) throughout Queensland for the Queensland Department of Transport.

About 838 people from Cairns to the Gold Coast have enrolled in the program since 1995, some returning to formal study for the first time in 30 or 40 years.

Course graduates this year signalled their intent for more professional development with the formation of their own Transport Studies Alumni.

Wayne Stone, Manager Public Transport (Northern), Queensland Department of Transport, will present certificates and be a guest speaker at the ceremony.

Special guest speakers will also include:

- Tony Charters, Manager, Environmental Tourism, Queenslandd Tourist and Travel Corporation, who will discuss Environmental Tourism; and

- Michael Taifalos, Partner, MacDonnells Solicitors, who will speak on Inbound Tourism: Inbound Litigation?

Program director and lecturer in the GSM Malcolm Johnson said the Transport Studies Alumni would create opportunities for networking and for members to keep informed of issues that impacted on the industry.

'The Alumni will actively support development and maintenance of good operating standards across the bus and coach industry and will provide a professional development forum,' he said.

'It will enable members to tap into the wealth of experience existing among operators.'

Mr Johnson said in 1995 the GSM won a contract to develop and deliver the Certificate of Transport Management course for the Queensland Department of Transport. The course followed significant reforms to bus and coach industry programs in 1994.

The certificate program highlights industry best practice and provides an opportunity for operators to optimise their business operations. Courses offered include School Services, Long Distance, Tour and Charter, and Commercial/Urban Services.

Participants completing the eight-day Commercial course are accredited for all types of operations, including School Services, and Long Distance, Tour and Charter.

Topics covered in the Commercial course include the bus and coach industry in Queensland, accounting for business management, services marketing, business development, human resource management, safety routines and programmed maintenance, bus operations, and scheduling and timetabling.

The course was developed by the GSM working closely with a Queensland Department of Transport team and industry groups comprising the Bus Operators Association of Queensland and the Bus and Coach Association of Queensland.

'The underlying philosophy of the Certificate of Transport Management is to provide an opportunity for operators to work on their businesses,' Mr Johnson said.

'Understandably, operators are frequently consumed by a myriad of day-to-day operational issues. The courses provide a forum to analyse and discuss valuable best-practice issues relating to the direction and operation of their businesses.'

There are an estimated 1200 bus and coach operators in Queensland.

Graduating students at the Rockhampton ceremony are:
Long distance, tour and charter:
- Berrick Barnes Cairns
- Michael Beecheno Edmonton
- Ruth Hemphill Cairns
- Neil Hewett Mossman
- Robert Moro Woree
- Catherine Myers Dimbulah
- Bruce Shipstone Cairns
- Gail Strike Edmonton
- Michael Sweeney Cairns
- Ellen Trout Edmonton
- Alberto Vale Smithfield

School services:
- Nannette Bailey Kuranda
- Patrick Butler Ingham
- Bruce Magill Atherton
- George Tsakissiris Babinda
- Gloria Casey Silkwood

For further information, contact Mr Johnson, telephone (mobile) 0419 741135, (work) 07 3365 6667.