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Student Centres
Student Centres are located on the St Lucia, Ipswich and Gatton campuses. Staff in the Student Centres can help you with your enquiries about admission, enrolment, timetables, cashiering, fees, HECS-HELP, FEE-HELP, international study, examinations, graduations, UQ Sign In, prizes and scholarships, forms and referral to other services.
For contact details and opening hours, see www.uq.edu.au/student-centre
- Student Financials Helpline +61 7 3365 2328
- Student Enrolments Helpline + 61 7 3365 2600
- Fees and HECS-HELP enquiries email fees@uq.edu.au
Faculties and schools
Contact information for faculties and schools is available online. See www.uq.edu.au/departments
Student Services
Student Services provides learning assistance, support for international students, information and support for students with:
For contact details, click here
Disability Program
Student Services operates to facilitate equitable academic access for students with a disability (including medical conditions and learning impairments). Through consultation and liaison, Disability Advisers assist the University community to provide inclusive practices that foster independent learning outcomes. Click here for further information.
The University of Queensland Library
The UQ Library consists of 14 branch libraries. It provides students with access to quality information and first-class services, facilities and IT to support you in your learning and research. It has one of the largest collections amongst academic libraries in Australia and the largest in Queensland. It provides comprehensive information and computer skills training programs for students, as well as individual advice and help in person, by telephone, on the website and through email or online chat. Whether you are using our physical or virtual services and facilities, please take the time to read the Library's Conditions of Use and the Computer and Internet Access Conditions of Use. Do not hesitate to ask for help or check out our Training Calendar for classes to assist you. Make the most of UQ Library during your time at UQ, and enrich your studies.
For more information: www.library.uq.edu.au
Library opening hours: www.library.uq.edu.au/general/opening
Library training sessions: www.library.uq.edu.au/training
UQ Sport
UQ SPORT provides many opportunities for your fitness and lifestyle goals. Whether it is to meet friends, have fun or shape up, UQ SPORT is the place to be. UQ SPORT manages extensive sporting facilities including the Aquatic Centre, Sport and Fitness Centre, Athletics Centre and Tennis Centre, as well as offering a wide range of programs, events and activities. There is something for everyone from group fitness classes to recreation and adventure courses, social sport competitions, dance classes and martial arts.
The best way for students to become part of the UQ SPORT community is by becoming a member. Whatever you intend to do, UQ SPORT membership will save you money.
For more information, see www.uqsport.com.au
UQ Union
UQ UNION is a representative organisation run by students for students. The Union provides many support services (free legal advice, academic advice and advocacy, help with Centrelink, an employment service and more) as well as representing students to the University and government. The Union has more than 150 affiliated clubs and societies which you can join, a free student magazine Semper Floreat, the Red Room, Wednesday markets, lots of competitions, events and giveaways. See you around campus!
For more information, see www.uqunion.uq.edu.au
Email: uqunion@uq.edu.au
Telephone: +61 7 3377 2200
IT Services
Information Technology Services (ITS) www.its.uq.edu.au/student/
ITS manages the core University computer systems and provides you with your UQ Sign In username and password. For ITS information, see www.its.uq.edu.au/student and contact information, see www.its.uq.edu.au
UQconnect http://uqconnect.net
UQconnect is the University’s Internet Service Provider and provides you with free Internet access. UQconnect also offers discounted Internet services for students. Use of The University of Queensland network to access the Internet and Internet services, including email, is governed by the UQ Internet Code of Practice, section 6.10.1 of the UQ Handbook of University Policies and Procedures (HUPP)
www.uq.edu.au/hupp
SMS
While email is the primary method used by the University to communicate with you, SMS is also used as an additional means of contact and you are encouraged to include your mobile telephone number in your personal information on mySI-net.
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