Most UQ offices will be closed or have reduced opening hours from Saturday 23 December 2023 to Monday 1 January 2024 (inclusive).

Security 

Security remains available 24 hours a day, 7 days a week. 

In an emergency, contact Security on (07) 3365 3333

For security enquiries and maintenance emergencies, contact (07) 3365 1234

Maintenance requests 

Urgent maintenance requests can be forwarded to Security on (07) 3365 1234 or security@pf.uq.edu.au

Non-urgent maintenance requests can be submitted to PF Assist as normal for action on 2 January. 

Domestic admissions

DayDateHours
Friday22 December8:30am to 4:30pm
Saturday23 DecemberClosed
Sunday24 DecemberClosed
Monday25 DecemberClosed
Tuesday26 DecemberClosed
Wednesday27 DecemberOnline enquiries only. Email: admissions@uq.edu.au
Thursday28 DecemberOnline enquiries only. Email: admissions@uq.edu.au
Friday29 DecemberOnline enquiries only. Email: admissions@uq.edu.au
Saturday30 DecemberClosed
Sunday31 DecemberClosed
Monday1 JanuaryClosed
Tuesday2 January8.30am to 4:30pm (return to normal hours)

International admissions

DayDateHours
Friday22 December8:30am to 4:30pm
Saturday23 DecemberClosed
Sunday24 DecemberClosed 
Monday25 DecemberClosed
Tuesday26 DecemberClosed
Wednesday27 December8:30am to 4:30pm (online enquiries only)
Thursday28 December8:30am to 4:30pm (online enquiries only)
Friday29 December8:30am to 4:30pm (online enquiries only)
Saturday30 DecemberClosed
Sunday31 DecemberClosed
Monday1 JanuaryClosed 
Tuesday2 January8:30am to 4:30pm (return to normal hours)

Future Students Contact Centre

  • Closing: 1:30pm, 23 December 2023
  • Opening: 8:30am, 2 January 2024

Student Central

  • Closing: 5:00pm, 22 December 2023
  • Opening: 8:00am, 2 January 2024

IT support

The ITS Service Desk will be open with reduced capacity for urgent IT requests as per the table below.

Any service outages during the following operating hours can be raised by contacting the Service Desk who will escalate the request as required. For any service outages for local equipment outside the published hours please follow your local out-of-hours procedures.

DayDateHours
Thursday21 December8am to 6pm
Friday22 December8am to 4pm
Saturday23 DecemberClosed
Sunday24 DecemberClosed
Monday25 DecemberClosed
Tuesday26 DecemberClosed
Wednesday27 December8am to 4pm
Thursday28 December8am to 4pm
Friday29 December8am to 4pm
Saturday30 DecemberClosed
Sunday31 JanuaryClosed
Monday1 JanuaryClosed
Tuesday2 January7:30am to 6pm (return to normal hours)

Faculties and schools

Consult the relevant faculty or school for Christmas period opening hours.

UQ Library

Visit the library website for Christmas period opening hours for UQ libraries and 24/7 study spaces.

UQ Travel

Please refer to the UQ Travel website for Christmas period opening hours and contact information.

UQ Sport

Consult the UQ Sport website for Christmas period opening hours.

On-campus retailers

Check the opening and closing hours for on-campus retailers and cafés.

Crisis support

For staff

The Employee Assistance Program (EAP) is available 24/7, 365 days per year. During the holiday period, staff and eligible family members can make contact with the EAP provider.

For students

UQ Student Counselling and Crisis Line is available 24/7, 365 days per year: 1300 851 998.

Human Resources (AskHR)

  • Closing: 5pm, 22 December 2023
  • Opening: 9am, 2 January 2024

Insurance services

  • Closing: 4pm, 22 December 2023
  • Opening: 9am, 2 January 2024

Use the insurance emergency contacts if you need emergency assistance during this period.